Counseling services are offered between 8:00am - 4:00pm, Mondays through Fridays (except holidays).
Emergencies or crises are handled as expediently as possible by an available counselor.
If you need assistance on an emergency or crisis basis outside of office hours:
- Call 911 (police, fire, ambulance),
- Call (808) 854-1420 (Hawaiʻi Community College, Manono Campus Security)
- Call (808) 974-7911 (University of Hawaiʻi at Hilo, Campus Security)
- Go to Hilo Medical Center Emergency Room.
If you would like to talk to someone on a crisis or emergency basis, if you are having thoughts of suicide, or if you need assistance, please call or text Hawaii Cares at 988. You can also chat with them through their website, https://chat.988lifeline.org/ They are available 24/7 and can provide local crisis mobile outreach services. Services are free and confidential. Learn more here, https://hicares.hawaii.gov/
The YWCA Sexual Assault Support Services 24 Hour Crisis Line is (808) 935-0677.
24 Hour National Sexual Assault Hotline 800-656-HOPE (4673) Online Hotline